Return Label Generation

What are the steps/actions to be done in order to successfully set up the Return Label generation

Action 1: What retailers have to do

Provide with the DC address to which the return packages will be destined to

Distribution Center Details:

  • Attention Center
  • Company Name
  • Address Line 1
  • City
  • Zip/Postal code
  • Country
  • Phone number
  • Returns will be received from which country

Introduce Carrier POC (Point of Contact) to Narvar and request the below details from the carrier:

  • Client Id
  • Password
  • Account number

Action 2: What carrier is expected to do afterwards

Carrier needs to enable / activate these credentials & provide the credentials to Narvar

Action 3: What Narvar will do to complete the integration

  • Validate the credentials provided by the carrier.
  • Share a sample label with the retailer for acceptance & DC address validation.
  • Once validated, the credentials will be moved to production.
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