Return Label Generation
What are the steps/actions to be done in order to successfully set up the Return Label generation?
Action 1: What retailers have to do
Provide the DC address to which the return packages will be delivered.
Distribution Center Details:
- Attention Center
- Company Name
- Address Line 1
- Zip/ Postal code
- Phone Number
- Returns will be received from which Country
Introduce Carrier POC (Point of Contact) to Narvar & request the below details from the carrier.
- Account number
Action 2: What carrier is expected to do afterwards
Carrier needs to enable / activate these credentials & provide the credentials to Narvar.
Action 3: What Narvar will Do, to complete the Integration?
- Validate the credentials provided by the carrier.
- Share a sample label with the retailer for acceptance & DC address validation.
- Once validated, the credentials will be moved to Production.
Generating User-ID & Key
These unique values can be generated under the user account on the My DHL-Parcel Application page.
Select ‘Settings’ in the user dropdown menu, click ‘CREATE API KEY’ in the tab ‘API KEYS’ and the user-id and key are generated. Hold on to this information, since it will only be given out once. When pressing the button again, a new user-id and key will be generated, overwriting and invalidating the previous one.