Return Label Generation

What are the steps/actions to be done in order to successfully set up the Return Label generation?

Action 1: What retailers have to do

Provide the DC address to which the return packages will be delivered.

Distribution Center Details:

  • Attention Center
  • Company Name
  • Address Line 1
  • City
  • Zip/ Postal code
  • Country
  • Phone Number
  • Returns will be received from which Country

Introduce Carrier POC (Point of Contact) to Narvar & request the below details from the carrier.

  • key
  • client_id/userID
  • Account number

Action 2: What carrier is expected to do afterwards

Carrier needs to enable / activate these credentials & provide the credentials to Narvar.

Action 3: What Narvar will Do, to complete the Integration?

  • Validate the credentials provided by the carrier.
  • Share a sample label with the retailer for acceptance & DC address validation.
  • Once validated, the credentials will be moved to Production.

Generating User-ID & Key

These unique values can be generated under the user account on the My DHL-Parcel Application page.

Select ‘Settings’ in the user dropdown menu, click ‘CREATE API KEY’ in the tab ‘API KEYS’ and the user-id and key are generated. Hold on to this information, since it will only be given out once. When pressing the button again, a new user-id and key will be generated, overwriting and invalidating the previous one.

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.