Return Label Generation

What are the steps/actions to be done in order to successfully set up the Return Label generation?

Action 1: What retailers have to do

Provide with the DC address to which the return packages will be delivered.

Distribution Center Details:

  • Attention Center
  • Company Name
  • Address Line 1
  • City
  • Zip/ Postal code
  • Country
  • Phone Number
  • Returns will be received from which Country

Introduce Carrier POC (Point of Contact) to Narvar & request the below details from the carrier:

Printed Labels

  • Username
  • Password
  • Client ID
  • Client Name
  • Child Client ID
  • Child Client Name


  • Api Key For Barcode API
  • Client-Secret For Auth Token API
  • Client-Id For Auth Token API

Action 2: What carrier is expected to do afterwards

Carrier needs to enable / activate these credentials & provide the credentials to Narvar

Action 3: What Narvar will do to complete the integration

  • Validate the credentials provided by the carrier
  • Share a sample label with the retailer for acceptance & DC address validation
  • Once validated, the credentials will be moved to Production
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