Post-Delivery Survey Triggers & Definitions

Below is the list of Narvar Post-Delivery Survey triggers and their definitions.

Trigger Name

Definition

Post Delivery Survey - Ship to Home

Notification to the consumer to fill out a survey and rate their delivery experience.

Post Delivery Survey - Access Point

Notification to the consumer to fill out a survey to rate their experience when picking up from an access point location.

Post Delivery Survey - Different Recipient

Notification to the consumer to fill out a suvey to rate their experience when the package has been delivered to a different recipient.

Post Delivery Survey - Product Review

Notification to the consumer to fill out a survey regarding the product that they ordered.

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