Post-Delivery Survey Triggers & Definitions
Below is the list of Narvar Post-Delivery Survey triggers and their definitions.
Trigger Name |
Definition |
Post Delivery Survey - Ship to Home |
Notification to the consumer to fill out a survey and rate their delivery experience. |
Post Delivery Survey - Access Point |
Notification to the consumer to fill out a survey to rate their experience when picking up from an access point location. |
Post Delivery Survey - Different Recipient |
Notification to the consumer to fill out a suvey to rate their experience when the package has been delivered to a different recipient. |
Post Delivery Survey - Product Review |
Notification to the consumer to fill out a survey regarding the product that they ordered. |
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