Overview

Narvar’s Integration with Klaviyo helps retailers incorporate shipping event data into Klaviyo’s marketing platform enhancing their ability to develop more relevant campaigns triggered during carrier events. Combining Narvar and Klaviyo gives you greater control over customer segmentation and targeting, improving your ability to ensure the right message is delivered to the right customer at the right time. 

If you’d like to learn more about Narvar’s complete offerings, request a demo to learn more. 

Getting Started with Klaviyo

In order to deploy a Narvar integration with Klaviyo, there are a few prerequisites that are necessary to ensure proper integration:

  • You must have an active account with both Narvar and Klaviyo. 
  • Messaging must be enabled with Narvar Track or Narvar Return & Exchange, and Orders Data must be flowing into Narvar.
  • Supported trigger events include:
    • Shipment Confirmation 
    • Delivered
    • Carrier Delay
    • Missed Delivery
    • Out for Delivery
    • Fulfillment Delay Standard
    • Carrier Pickup Delay
    • Returns Initiated
    • Returns On Its Way
    • Return Cancellation
    • Return Delivered

If you have successfully completed these prerequisite steps, then you can start the implementation process. 

Implementation Steps

You can follow the steps below or watch this quick video tutorial to find your API Key. 

To begin, you will need to provide Narvar with your Klaviyo Public API Key which is found in your Klaviyo account settings. Log in to your Klaviyo account, open the Account dropdown in the upper right hand corner, and select Account. From the Account page, click Settings in the top menu bar and choose API Keys.

API_Keys_Settings_Button.png

On the API Keys page you will find your Public API Key in the first section of the page. 

Public_API_Key_Page_Location.png

Copy the Public API Key. 

Now that you have your unique link required to access the API Key, log in to Narvar Hub, and navigate to Partnerships in the menu on the left and select Klaviyo.  Paste the link into the section provided and click Save.

Klaviyo_Partnership-API.png

Once complete, events will begin appearing in your Klaviyo flow builder within 2 business days. 

If you have any questions or concerns, submit a ticket with our support team here and we will be happy to assist you.

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