XPO Logistics - File Feeds Setup Guide

Overview

This guide outlines the process to onboard XPO Logistics with Narvar via file feed setup. 

Details needed

  • Account Alias — An identifier for the merchant to identify the XPO Logistics integration in the future.

Steps to be completed

Merchant Actions 
  • Log in to Narvar Hub and follow the steps in “Narvar Setup Steps” to complete the file feed setup for XPO Logistics using the account alias. 
  • After setup is complete, copy and save the SFTP details. 
  • Contact the XPO Logistics POC and share the saved SFTP details and the sample file format attached below to set up the file feeds. 

Sample file format - samplefile_xpo.txt

Carrier Actions

The merchant can follow up with XPO Logistics for the steps below:

  • Turn on the Tracking Feed using the details provided in the EDI request form.
  • Start sending the required tracking files to the provided SFTP location details.
  • Narvar uses these files to support its tracking and notification features.
Narvar Setup Steps

This illustrates the process with an example. Follow the steps below to add your XPO Logistics integrations. Use the link above to access the specific carrier setup guide.

  • Log in to Narvar Hub and navigate to the Menu > Carrier > Carrier Integration.

  • Click Add Carrier in the top right corner.

  • Choose the specific carrier you want to add from the Carrier List drop-down provided. 

  • If you can’t find your carrier in the search/dropdown, click the “can’t find your carrier? Contact us” CTA.

  • Fill the form. The Narvar team contacts you.

  • Once you find your carrier, select FileFeed from the Select Source Type and click Next. 

  • Enter an “Account Alias” to help you identify the connection.

 

  • If the Account Alias already exists for XPO Logistics, a message appears as shown in the screenshot. Use a different alias. This helps you identify multiple file feed integrations for XPO Logistics in future.

  • If the entered account alias is correct, clicking TEST shows a “Validation successful” message.

  • Once testing is complete, click Finish. A pop-up appears with the SFTP details.

  • View the SFTP details, copy them, and share them with XPO Logistics to set up the file feeds.

            

  • After clicking “CLOSE”, you will be redirected to the Carrier Integrations page, where XPO Logistics appears as an integrated carrier. 

Edit/Update Flow

If details change (account alias), follow the steps below.

  • Log in to Narvar Hub and navigate to Menu > Carrier > Carrier Integrations 
  • Find the carrier integration that needs to be updated and click the Edit icon.

  • Update with the new account alias. 
  • Test and validate.

  • On successful tests and validation, a successful validation message appears. Click Update.
  • After updating, view and copy the details and save them for future reference.

  • You will be redirected to the Carrier Integrations page, where the updated XPO Logistics appears with the latest timestamp.

Checklist for Retailers

☑ Account alias- to identify the integration in the future for reference
☑ Entered correctly in Narvar UI
☑ Account alias validated and a success message seen
☑ View and copy SFTP details for future reference (after clicking “Finish”)

 
 

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