Overview
This guide outlines the process to onboard United Delivery Service with Narvar via file feed setup.
Details needed
- Account Alias — An identifier for the merchant to identify the United Delivery Service integration in future.
- Sftp Folder Path — A path where United Delivery Service will upload the data. United Delivery Service provides this path.
- Sftp Host — The hostname or IP address of the SFTP server where files will be uploaded.
- Sftp Username — The username used to authenticate and access the SFTP server.
- Sftp Password — The password associated with the SFTP username for authentication.
- Sftp Port — The port number used for the SFTP connection.
Steps to be completed
Merchant Actions
- Contact the United Delivery Service POC with the sample format attached and request the SFTP details for file feed setup:
- SFTP Host
- SFTP Folder Path
- SFTP Username
- SFTP Password
- SFTP Port
- After you receive the SFTP details, follow the steps in “Narvar Setup Steps” to complete setup in Narvar Hub.
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After setup is complete, copy and save the SFTP details for future reference.
Sample Format - samplefile_uds
Carrier Actions
- Enable the Tracking Feed.
- Start sending the tracking data files to the SFTP location provided. Narvar consumes these files to support Track & Notify features.
Narvar Setup Steps
This illustrates the process with an example. Follow the steps below to add your carrier integrations. Use the link above to access the specific carrier setup guide.
- Log in to Narvar Hub and navigate to the Menu > Carrier > Carrier Integration.
- Click Add Carrier in the top right corner.
- Choose the specific carrier you want to add from the Carrier List drop-down provided.
- If you can’t find your carrier in the search/dropdown, click the “can’t find your carrier? Contact us” CTA.
- Fill the form. The Narvar team contacts you.
- Once you find your carrier, select FileFeed from the Select Source Type list and click Next
- Enter all required SFTP details, including Account Alias, SFTP folder path, SFTP host, SFTP username, SFTP password, and SFTP port.
- If the account alias already exists for United Delivery Service, a message appears. Use a different alias. This helps you identify multiple file feed integrations for United Delivery Service in future.
- If the entered SFTP details are correct, clicking TEST shows a “Validation successful” message.
- If the entered SFTP details are incorrect, clicking TEST shows a “Validation Failure” message. Confirm with United Delivery Service that the provided details are correct. If the details are correct, contact your Narvar representative for assistance.
- Once testing is complete, click Finish. A pop-up appears with the SFTP details. View and copy the SFTP details for future reference.
- After closing the pop-up, you will be redirected to the Carrier Integrations page, where United Delivery Service appears as an integrated carrier.
Edit/Update Flow
If details change (account alias or any other SFTP details), follow the steps below.
- Log in to Narvar Hub and navigate to Menu > Carrier > Carrier Integrations
- Find the carrier integration that needs to be updated and click the Edit icon.
- Update the account alias or the SFTP details.
- Test and validate.
- On successful tests and validation, a successful validation message appears. Click Update.
- After updating, view and copy the details for future reference.
- You will be redirected to the Carrier Integrations page, where the updated United Delivery Service appears with the latest timestamp.
Checklist for Retailers
☑ Details as required above are ready
☑ Entered correctly in Narvar UI
☑ Validated and successful message seen
☑ View and copy SFTP details for future references.
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