Narvar Promise Embed Overview

Promise Embed

Narvar’s Promise Embed enables retailers to quickly and easily create, customize, and update the estimated delivery date provided to your customers during their checkout experience. With Promise Embed you have greater control over the way in which your EDD status is displayed to your customers, and on what pages, with improved accuracy. Promise helps build confidence in your brand and set appropriate delivery expectations with consumers throughout the purchase and post-purchase journey.

To ensure the Promise platform is able to return estimated delivery dates that are reflective of your fulfillment operations and carrier services, the following items will need to be configured in Narvar Hub:

• Carriers and Carrier Services
• Product Categories (if any products need special EDD rules applied)
• Distribution Centers details and working days
• Retailer Holidays or Closure dates
• Estimated Delivery Date Rules (packing days, cutoff times, promise dates, etc.)

Please work with your Implementation Engineer on these configurations as a part of the standard implementation process. 

Customization

With Promise Embed you can customize various aspects of your EDD content and layout providing more flexibility for the way in which the EDD is displayed in your pages.

On the Content & Layout page, you have complete control over which carriers and carrier services you offer customers, the order in which they are displayed on the screen as well as the name of the shipping method on your website. You can also customize the formatting and messaging of your displayed EDD. 

Manage the color of text, backgrounds, and buttons to match your store's current branding, while updating the font styling and link configuration to deliver an eye-catching delivery experience. Managing your EDD branding is made simple with Narvar Promise Styling page enabling you to ensure that your EDD status matches your brand at all times. 

If you don't already have Narvar Promise, request a demo today to learn how Promise can improve your customer's delivery experience!