Return Restrictions allow you to select product tags from your existing Shopify product tags to mark ineligible for return or exchange.
The most common tag that we see applied (i.e. restricted) is for final sale items. Some common uses cases for final sale tags include:
- Restricting returns for certain product types or groups like skincare or swimwear.
- Restricting returns on specialized items or items that are going out of season.
At a minimum, start by adding your final sale tag- you'll be selecting from a list of tags that you’ve already applied in Shopify. If you’re unsure or you don’t have any items to mark as ineligible for return or exchange in Shopify, you can always create a restriction rule at a later time in your Eligibility Rules settings.