Narvar is now integrated with Klaviyo! The Narvar x Klaviyo partnership allows retailers to incorporate shipping-related events data:
- Control customer expectations with real-time communication throughout the delivery journey
- Own the customer relationship end-to-end with a 360 degree view of the customer’s experience
- Increase LTV with personalized campaigns informed by post-purchase insights
- Streamline transactional and marketing customer communication through one single interface.
Learn more about activating the integration today here!
We’ve taken the guesswork out of making custom edits to your templates with in-app help messages.
Confidently edit your email templates with new in-line messages that guide and explain errors when making updates, helping you make corrections on the fly within the editor.
Control your customer’s journey and set proper expectations with the ability to now suppress carriers from specific messaging triggers.
Narvar now has the ability to suppress messaging triggers by carrier. In the event of wide-spread carrier issues, this allows for further retailer control in the customer communication journey — reducing WISMO and bettering your customer’s experience.
Note - this feature is not yet self-serve and requires Narvar Customer Success or Support to activate.
Provide support agents a full view of customer communication with our newest feature — Notification History.
Gain granular visibility of individual customer communication by order number and tracking number, and allow customer service agents to resend communication on-demand.
Learn more about Notification History and how to resend an email communication here.