Home Pickup now available as a primary return method
The feature allows consumers to initiate a return online and hand it off to a courier who will pick up their package from their doorstep — offering unmatched convenience, flexibility, and choice for consumers. There is no cost to merchants or set-up required on the merchant’s end.
Printerless returns now available for Yamato
Retailers utilizing Japanese carrier Yamato can now offer customers printerless return labels to complete their returns. This helps drive down call center calls related to printing return labels and offers consumers with an added level of convenience, reducing the friction in their return process.