Pre-shipment Triggers & Definitions

Below is the list of Narvar Pre-shipment triggers and their definitions. Click on the example email to open the image in a new tab.

Trigger Name

Definition

Example

Order Confirmation

Notification of an order being confirmed.

Order_Confirmation_Email.png

Item Cancellation

Notification of an Item or group of items that's cancelled within an order.

Item_Cancellation_Email.png

Warehouse Delay

Notification of an Item or group of items delayed in fulfillment or processing within an order.

Warehouse_Delay_Email.png

Warehouse Order Date Delay

Notification of an Item or group of items delayed in fulfillment or processing within an order.

Warehouse_Delay_Email.png

Warehouse Promise Date Delay

Notification of Item or group of items delayed in fulfillment or processing within an order.

Warehouse_Delay_Email.png

Backordered

Notification of an item or group of items from an order are backordered.

Backordered_Email.png

Label Generated/"Ready to Go"

Notification of a package that now has a shipment label with an associated tracking number and is waiting to be picked up by the carrier. 

Label_Generated_Email.png

Carrier Processing Delay 1

Notification of a carrier delay in processing packages ready to be shipped or delay in picking them up.

Carrier_Delay_1_Email.png

Carrier Processing Delay 2

Notification of a carrier delayed in processing packages ready to be shipped or delayed in picking them up. This is sent after the first carrier processing delay notification has been sent, for example at Day 2 consumer receives Carrier Processing Delay 1, and Day 5 consumer receives Carrier Processing Delay 2.

Carrier_Delay_1_Email.png

 

 

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