Post-Delivery Survey Triggers & Definitions

Below is the list of Narvar Post-Delivery Survey triggers and their definitions. Click on the example email to open the image in a new tab.

Trigger Name	Definition	Example
Post Delivery Survey - Ship to Home	Notification to the consumer to fill out a survey and rate their delivery experience.
Post Delivery Survey - Access Point	Notification to the consumer to fill out a survey to rate their experience when picking up from an access point location.
Post Delivery Survey - Different Recipient	Notification to the consumer to fill out a suvey to rate their experience when the package has been delivered to a different recipient.
Post Delivery Survey - Product Review	Notification to the consumer to fill out a survey regarding the product that they ordered.